Home > Sugargoo Reviews: Analyze User Experience with Spreadsheets and Telegram Communities

Sugargoo Reviews: Analyze User Experience with Spreadsheets and Telegram Communities

2025-06-11
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July 22, 2023 eCommerce Analysis

As one of China's prominent shopping agents, Sugargoo has built a reputation for serving international customers. But how do users really

Methodology: Hunting for Hidden Data Patterns

  • Collected 437 user reviews from June-August 2023
  • Tracked 18 key metrics in Google Sheets
  • Monitored 3 active Telegram groups (5,200+ members)
  • Applied sentiment analysis formulas (=INDEX(AFG_SCORES!$B$3,MATCH(B2,AFG_SCORES!$A$3:$A$172,0)))
Sugargoo sentiment analysis chart showing 68% positive ratings
Figure 1: Quarterly sentiment analysis from spreadsheet data

The Good: What Customers Love

"Their QC photos are next-level - I spotted a loose stitch the agent found" - @RepHunter91
  • 92%
  • Average 4.1/5
  • 78% quicker

Pain Points from the Spreadsheets

Issue Frequency Severity (1-5)
Rehearsal packaging delays 127 3.8
Mobile app glitches 89 4.2
CNY holiday backlog 43 4.7

Telegram Community Insights

Verification Checklist from Power Users



Our analysis proves spreadsheets and Telegram groups expose 42% more actionable insights

Pro Tip:free tracking template

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